Frequently Asked Questions


Is a high-quality rug heavy?

Carpet weight is not entirely proportional to its quality. As a carpet's weave density increases, so does its weight. A quality carpet is heavy, but not all heavy carpets are of high quality. It depends on the material used.

Can Using Carpets Lead to an Unhealthy Environment?

When used correctly (i.e., vacuumed with a vacuum cleaner every day), a carpet creates a healthier environment than expected. It acts as a filter, drawing in and trapping dust from the environment, preventing it from circulating.

Are all the features stated on the carpet's label present in the carpet?

The accuracy of the information on the carpet's label, which indicates its features, is certified by independent organizations. Even with the slightest doubt, you can ask your seller to see the supporting documents.

Are Rugs Labeled "Wool Blend" 100% Wool?

The phrase "Wool Blend" means that the yarn contains wool, but also indicates that it contains other materials in addition to wool. In this case, the proportion of wool and what the other contents are should be inquired about.

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